FREQUENTLY ASKED QUESTIONS
Check your internet connection if its stable with the internet speed tester such as http://www.speedtest.net/. After download is complete, you should be able to find your game files under File Manager, Downloads folder. Click on APK file to install the game.
Unless something goes very, VERY wrong, we will never charge you twice for the same item. Please contact your payment provider if you have been charged correctly.
Please read the Game’s Requirement section carefully before you buy the game. There are many possible reasons why a device gets banned. It’s not only due to hardware issues, some Android versions are so customized that the game simply can’t run correctly. We prefer to spare our fans from purchasing the game that is not going to run while we try to fix the problem. We are sorry for this and thank you for your patience.
Stay tuned to Elite Games Website and our email as we will have more exciting games coming soon!
If it’s a game issue, please send us a message by filling up the form under Elite Game website “Contact Us”. You can also contact us through our Facebook.
ELITE MOBILE GLOBAL SDN BHD
A-6-4, North Point, Mid Valley City, No 1, Medan Syed Putra Utara, 59200 Midvalley City, Kuala Lumpur, Malaysia
CS email: email@example.com